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Network Engineer


                            

General Job Description:

 

Understand and diagnose computer malfunctions, bugs, and security threats in client networks.  Install and maintain hardware and software in a timely and efficient manner.  Interact with clients in a professional manner and maintain and enter detailed information of worked performed.

 

Principal Duties and Responsibilities:

 

  • Diagnose client computer and network issues in a timely manner

 

  • Setup hardware components and install software onto clients’ computers

 

  • Interact with clients in a professional manner

 

  • Answer clients’ questions and suggest products to improve network performance

 

  • Maintain a detailed log of work processed and get customers to sign work orders.

 

  • Enter detailed time record into Connectwise™ on a daily basis

 

  • Submit all work processed in ConnectWise™ by Friday night of each week

 

Knowledge, Skills and Abilities Required:

 

  • Ability to understand and diagnose computer and network related issues on clients’ computers, both in person and remotely.
     
  • Ability to communicate effectively through written and speaking skills

 

  • Interpersonal skills necessary to interact with clients

 

  • Physically able to lift and carry 75 lbs and be mobile in different environments

 

  • Ability to schedule client visits and order products.

 

  • Arrive at appointments promptly

 

  • Have valid drivers license and reliable vehicle

 

  • The ability to research problems in a timely manner

 

Salary:

 

$35,000 to $45,000 Year - Depending on experience

 

How To Apply:

 

Email resume to: dshore@peakrc.com


 


 

 

 

 

 
 
 
 

 

 
 
 
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