As part of our commitment to transparency and continuous improvement, Peak Reliability (Peak) has launched a Performance Metrics Report. This Report is an open and public look at Peak’s performance in real-time, meaningful numbers. It includes structured sets of performance metrics and key performance indicators that we’ve determined to be critical to reaching our goals.
This information is now available because we believe it’s important for Peak stakeholders to understand the metrics that lead to our success and to track our progress. By monitoring progress, we can identify both what is working well, and areas for improvement.
Please return regularly to our Report to see if we’re measuring up to your – and our – expectations. Feedback is welcome and can be sent to Jaison Tsikirai.